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Return & Refund Policy

If you are not satisfied with your purchase, kindly return the product to the store where you made the purchase under the below conditions:

  • Original proof of purchase “receipt” is provided
  • Products are still in good condition in original packaging
  • Price tag is not removed

Please be aware that some products have different return time limits and exceptions.

Perishable Products

Products (e.g. cheese, milk, bread, fresh produce) can be returned within 2 days of the purchase date.

 

Non-Perishable Products

Products can be returned within 7 days of the purchase date.

No refund shall be entertained after the stipulated return timeline.

No refund shall be entertained after the stipulated return timeline.

Pemborong Barang Runcit Hup Soon reserves the right to disallow and/or reject a refund and/or a return without assigning any reason whatsoever for the same. If the goods/products has been used or damaged by the customer, there will not be any refund. Hup Soon will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

 

Please return your purchase to the following address:

Pemborong Barang Runcit Hup Soon

250,251,252,253 Jalan Nilai 3/21,

Kawasan Perindustrian Nilai 3,

71800 Nilai, Negeri Sembilan, Malaysia.

 

Please contact us at hupsoon0927@gmail.com or +606-799 3636 if you have any questions or doubts.